Contoh Percakapan Walk In Guest Singkat Bahasa Inggris - Reception
Daftar isi
Pembicaraan Walk in Guest. Hallo beberapa pengunjung website Kasafaurin, selamat tiba di website ini. Pada artikel ini kali, admin akan membagi sebuah materi berbentuk contoh pembicaraan walk in guest . Maka agar semakin sambungnya, silakan baca pengetahuan berikut saat sebelum masuk materi contoh pembicaraan reception walk in guest.
Contoh Percakapan Walk In Guest Singkat Bahasa Inggris - Reception #
Pengertian Walk in Guest #
Walk In Guest ialah tamu yang tiba ke hotel dengan arah untuk bermalam di hotel itu tanpa lakukan booking atau pemesanan kamar lebih dulu. Ini kemungkinan muncul karena dahulu pemesanan kamar tidak dapat dilaksanakan dengan online atau karena belum menyebarnya aplikas yang tawarkan jasa pemesanan kamar hotel.
Kadang faksi hotel harus layani walk in guest, karena ini dapat menjadi sumber penghasilan hotel. Maka dari itu faksi hotel harus memiliki kamar yang siap untuk dipasarkan, untuk mengantisipasi jika kehadiran walk in guest atau tamu yang tiba secara tiba-tiba.
Tetapi, di saat high season atau saat tingkat tempat tinggal sebuah hotel sedanga beramai-ramainya, umumnya akan susah untuk mendapati kamar untuk walk in guest jika kita tidak lakukan pemesanan kamar lebih dulu.
Karena itu, dalam tangani tamu yang semacam itu, dibutuhkan proses walk in guest. Berikut admin bagi contoh pembicaraan walk in guest singkat yang terjadi bila faksi hotel tangani tamu walk in guest atau tamu yang tiba tampa lakukan pemesanan kamar lebih dulu.
Contoh Pembicaraan Walk In Guest Singkat #
Info :
G = Guest
R = Reception
R : Good Afternoon, welcome to Cultura Hotel. May I help you?
G : I am looking for the room. Do you have room available?
R : I am sorry sir, have you make reservation before?
G : no, I just arrived
R : Alright, may I know your name please?
G : I am Jackson, Samuael Jackson
R : Alright Mr. Jackson, how many individu come with you, and how long would you like to stay?
G : I came with my wife, and I will stay for trhee nights
R : Alright, what tipe of room would like Mr. Jackson?
G : What tipe of room do you have?
R : In our hotel we have 4 categories of room, there are Standar, Perkasa, Deluxe, and Suite Room. What tipe of room would you like to choose ?
G : I need one Deluxe Room, do you have?
R : Alright, please wait a minute. I will cek room availability first
G : Sure
R : Thank you for waiting sir. You are lucky. The room that you need is available. Would you like take this room ?
G : Yes, of course. But, may I know about the price please ?
R : The room rate is USD100/night/net, including American breakfast.
G : Ok
R : Do You have special request sir ?
G : I need my room with beach view please
R : Yes, sure
G : Thank You
R : May I repeat your request Mr. Jackson ?
G : Yes of course
R : You have taken one ganda deluxe room with beach view. And the room rate is USD100/night/net including American breakfast. And you will stay with your wife for three night. Is that correct ?
G : Yes, that is right
R : Alright Mr. Jackson, please fill this registration form, and this is your pen, please !
G : Thank You
Menghubungi Housekeeping #
R : Good Afternoon Housekeeping, please prepare room 304. That room will be check-in.
H : Alright, please give me 15 minutes for prepare that room
R : Thank You.
Menghubungi Bar #
R : Good Afternoon Bar, please 2 welcome drinks to lobby please
B : Alright, 2 welcome drinks is coming
R : Thank You
R : Are you finis Mr. Jackson ?
G : Yes, I am finis.
R : Alright, my I borrow your passport please ? I would like cek the registration
G ; Yes, sure. This is may pasport
R : Thank You
R : Mr. Jackson, plese your signature here please
G : Oh sorry, I forgot
R : It is no masalah
G : Ok Here
R : Thank You Mr.Jackson. My I get full deposit for your room please ?
G : How much ?
R : USD300 pleasae
G : Ok, this is my money
R : Thank You, let me count your money
G ; Sure
R : Thank You Sir. Your money is complete
R : This is your passport sir.
G : Thank You.
R : This is your kontan receipt, you have paid USD300 for I ganda deluxe room for trhee nights, net, including American breakfast. And this is you guest card, it will be your identity during stay in our hotel. Please show this card to the security and during sign your key. And this is your breakfast kupon. Our restaurant is open from 7-11 am. And this is your key please.
G : Thank You
R : Is There anything else could I do for you sir ?
G : I need bellboy to escort my luggage
R : Yes Sure
R: Bellboy please !
B : I am ready for help
R : Please escort mr.jackson to room 304
G : Yes, Sure
R : Do you have any question sir ?
G : Not for right now
R : Alright Mr. Jackson, our bellboy will wscort you to your room
G : Thank You
R : Alright Mr. Jackson thank you for choosing our hotel. I hope you comfortable during stay in our hotel. Good Afternoon.
G : you too
Jadi tersebut contoh pembicaraan walk in guest singkat dalam Bahasa Inggris. Pembicaraan walk in guest Reception ini bisa berbeda bergantung keadaan yang terjadi di hotel.
Pembicaraan walk in guest ini akan bermanfaat untuk kalian yang yang hendak bekerja di front office . Maka, saya berharap contoh pembicaraan walk in guest ini bisa berguna untuk kalian semua.